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Our Approach


 

How Do We Engage With Our Clients ?

 

We Ask Key Questions, We Listen, We Confirm & We Listen ....(repeat as needed)

Conflicts come in many shapes and sizes and while there are many similar patterns each organization’s conflicts are 100% their own. Therefore, we take time to meet and listen to each new client to hear the particulars of their current conflict.

We start by listening wholeheartedly to our clients, telling us their story. We verify that we understood them correctly, we ask key strategic questions, and then we listen –sounds easy right ?

We firmly believe that our clients possess the answers to whatever problems or challenges they are currently facing, however, they are often too embroiled in their conflict or crisis that they can’t currently see it.

Our expertise is in clearing the fog, eliminating the “noise” thereby revealing the solution that was often hidden in clear sight.

We take the time and make sure that we are on the same page regarding your expectations from our engagement and the path we will be taking to help you achieve your goals.

Just like you, we do not like surprises!